15 Tools to Improve Your Communication Skills

by Diane M. Hoffmann

In my book "Contextual Communication, Organization and Training", which is now available in 10 Parts in Kindle book format , re-titled "Improve Your Communication Skills"  I give 15 tools to help you improve your communication skills by 50-100% at home, work or play.

These are tools that I have either created or expounded from existing ones, over the years as I have sought continuously to improve my communication skills. I call them my "Tools-Within-The-Tools".

If you would like to get a copy of the Kindle books where you will find these tools, I've listed the Part # Series that contain them.


For the Kindle E-book series, please visit this link:
http://communicationverbalnonverbal.blogspot.ca/p/blog-page.html
 


TWT #1:
The 1-11 measuring scale
Use this tool to measure present daily communication habits.

(Found in Kindle book "Improve Communication skills, Part 2&3 combined")

TWT #2:
The 2Xtremes analysis
Use this tool when a problem falls in the grey area that makes it difficult to make important decisions.  

(Found in Kindle book "Improve Communication skills, Part 2&3 combined")

TWT #3:
The 3_D Communication
Use this tool to communicate on a deeper level beneath the obvious surface. 

(Found in Kindle book "Improve Communication skills, Part 2&3 combined")

TWT #4:
The Focus of argument
Use this tool when conversations get off track and need to be re-focused.  

(Found in Kindle book "Improve Communication skills, Part 2&3 combined")

TWT#5:
Smart Questioning 
"Smart" is the key word here to discern the factors that come between the brain and the tongue.  

(Found in Kindle book "Improve Communication skills, Part 2&3 combined")

TWT#6:
The LAC or WAC 
This tool looks at the two kinds of context in communication that deals with improving our thinking before receiving. 

(Found in Kindle book "Improve Communication skills, Part 2&3 combined")

TWT #7:
The Want/Don't Want
Use this tool to analyze how important something is to you or someone you are communicating with. 

(Found in Kindle book "Improve Communication skills, Part 4 combined")
 
TWT #8:
The 360 degree theory
This tool will help you identify where people may be coming from when communication on a specific matter. 

(Found in Kindle book "Improve Communication skills, Part 4 combined")

TWT # 9:
The 1/99 Ratio 
This tool will help to know where people fall within the scale of capability between leaders and followers.


(Found in Kindle book "Improve Communication skills, Part 4 combined")
  TWT # 10:
The 80/20 Ratio 
This is about a further understanding of the application of the famous 80/20 formula, created by the Italian economist Vilfredo Pareto, that affects pretty well every area of life.

TWT # 11:
The 3-3-3 Sounding
Use this tool when faced with a large task or problem to break it down into three category descriptions. 

(Found in Kindle book "Improve Communication skills, Part 4 combined")

TWT # 12:
The 4-P
Use this tool to help identify the personality types of people you are communicating with. 

(Found in Kindle book "Improve Communication skills, Part 5 combined")

TWT # 13:
Enthusiasm 
This is one of the most effective sales tools available to a salesperson, whether you are selling a product in a business or yourself in your personal every day life.

(Found in Kindle book "Improve Communication skills, Part 6 combined")

TWT # 14:
The 7-Points Problem Solving
This tool shows seven questions to ask yourself within the solution rather than the problem area of situations that need corrective actions.

(Found in Kindle book "Improve Communication skills, Part 9 combined")

TWT # 15:
The 3-Groups Letter Writing
Writing has changed enormously from the old days to now. This tool will simplify the dreaded letter writing - email or otherwise - into three simple groups that get to the point whether in business or on the personal level. 

(Found in Kindle book "Improve Communication skills, Part 10 combined") 


Success and Blessings,

Diane


P.S.:
Share your thoughts in the comments area of this post.

P.P.S.:
For the Kindle E-book series, please visit this link:
http://communicationverbalnonverbal.blogspot.ca/p/blog-page.html
 



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Life is all about communicating with one another

It doesn't matter what area of life, whether it is our simple individual life, family life, society, local, municipal, regional, national, global – it's all about communicating with one another.

Let me begin with an example of a local situation...

I'm always amazed at how bad people are at communicating and/or at realizing how they communicate with others.

For instance, I like to help people. I give a lot of my time to volunteer activities in various organizations, etc.

One of the things that I often see is that when someone offers their services for free (volunteer) to an organization, they are often – too often – received nonchalantly (indifferently, detached, unappreciatively). And then they wonder why they have a hard time getting volunteers.

Case in point:

I joined a seniors group some time ago.  After hearing they needed some help in a particular up-coming event, I went up to the activity organizer and offered to help out. The woman brought me to the person who is supposedly in charge of that event and who would show me what I needed to do, etc.

She told me to be there at 10 am on the day of the event, the following week.  So I scheduled this time on my busy calendar and showed up on time (5 min. earlier as I usually do – another communicating issue I'll talk about next).

I looked for her and didn't see her around. I then checked with the receptionist and she told me the lady wasn't in and whe didn't expect her until 11.  So I indicating that I was asked to be there at 10 and had put that time from by business aside for them. She told me to talk to another person, pointing to the vice-president of the organization in the center of the hall.

So I proceeded toward her who was at this time totally immersed in a hot discussion with a senior member.  I waited, and waited, trying to get her attention, but she wouldn't budge. After about 10 minutes of this, I left, letting the receptionist know that I would try and come back later.

Of course, my time being money, I never go idle for long, so I proceeded to do some business while I was in that area. One thing led to another which got me into other issues and next thing I knew I was back in the office taking care of pressing matters that followed. So, I never did get back to them, but had they been there as planned, they would have had my time for a couple of hours of my business time given to them for free.


Have a great day,

Diane


For the Kindle E-book series, please visit this link:
http://communicationverbalnonverbal.blogspot.ca/p/blog-page.html